6. Managing And Deleting Your Information

* If you are a resident of California, please see our Your California Rights; Privacy Notice For California Residents section below.

Your Right To Access and Manage Your Information

You have the right to access, review, correct, or update the information you provide to us as part of your registration for a User Account with our Websites or Services.

You can exercise this right and manage your own information by updating your User Account directly or by submitting a data request to us pursuant to our Data Requests section below. You are responsible for the information you provide to us, and you should maintain the accuracy of the personal information in your User Account so that we can best provide products and services to you.

You may also be able to disallow our use of certain location data through your device or browser settings, for example, by disabling “Location Services” for the Dragonfly application in iOS privacy settings. Please note, however, that disabling Location Services may adversely impact your experience with the functionality of our Websites or Services, and enabling such services may be necessary in some cases to allow certain transactions.

Your Right To Delete Your Information

You have the right to delete certain personal information you provide to us as part of your registration for a User Account with our Websites or Services, or that you submit through our Websites or Services. Keep in mind, we need this information to provide account management and access, and if you choose to delete information, you may not be able to take advantage of certain features of our Websites and Services. Should you choose to delete information, you can exercise this right by submitting a data request to us pursuant to our Data Requests section below. We will never discriminate against you should you choose to exercise these rights.

In some circumstances, we may retain information about you for legitimate business or legal purposes, or for any purposes authorized under this Privacy Policy unless prohibited by law. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with our Websites or Services, or to comply with legal obligations. Some information may persist in a limited internal capacity for internal administration, such as in backup files maintained for data integrity and disaster recovery. We strive to store your information no longer than necessary, and will take steps to delete your information where reasonably possible.

You also cannot delete information associated with past purchases because we, and third-party businesses listed on our Websites or Services, may be required to maintain records of purchases for a specified period pursuant to applicable federal, provincial, state, or local law. Also, any public postings or other communications you have made on our Websites or Services, such as in forums or blogs, generally cannot be removed, so please be mindful of the information you include there.

Customer Data

Third-party businesses like Retailers who use our Websites or Services may submit electronic data or information they possess about their own customers to us (“Customer Data”) for various purposes, including hosting and processing. Customer Data may include personal information, including, but not limited to, the name, location, and e-mail address of such customer. Any uses of the Customer Data by Dragonfly are conducted pursuant and subject to the terms of Dragonfly’s Terms of Use and this Privacy Policy, or as required by law.

If your personal information has been submitted to us by a third-party business using our Websites or Services as Customer Data and you wish to exercise your rights to access, revise, or delete such data, please inquire with the relevant third-party business and submit a data request to us pursuant to our Data Requests section below.

Please note that we take your privacy seriously and therefore take steps to safeguard your personal information, including ensuring an adequate level of data protection in accordance with international standards.

If you are not satisfied with how we have stored or processed your personal information, please contact us pursuant to our Contact Information section below.

Data Requests

If you would like to access, revise, or delete any personal information, please submit a written data request by contacting us pursuant to our Contact Information section below.

We will take such steps as we deem necessary to verify your identity before proceeding with your data request. For example, we may ask you for a piece of information held in your records that you might reasonably be expected to know. We cannot disclose personal information pursuant to a data request to anyone other than the individual in question.

Once any queries around the information requested have been resolved, copies of the information will be sent to you electronically wherever possible or, if this is not technically possibly, by mail.

If you submit multiple data requests and these data requests are excessive or manifestly unfounded, we will charge $20.00 to cover the administrative costs involved in dealing with each data request. In extreme circumstances, we reserve the right to refuse your data requests if they are excessive or manifestly unfounded.

We will attempt to respond to proper and confirmed data requests within thirty (30) days, or as otherwise required by applicable law. If you are not satisfied with the way your data request was handled, you may refer your data request to your state (if in the US) or country’s data protection authority. In the European Economic Area (EEA), any such request should be directed to the appropriate Data Protection Authority in the EU Member States and in Iceland, Liechtenstein, and Norway.

Your Right To Cancel Or Modify Marketing Communications

You have the right to cancel or modify the e-mail marketing communications you receive from us. You can exercise this right by following the instructions contained within our promotional e-mails or, in some cases, by logging into your User Account and changing your communication preferences. Please note that this will not affect subsequent or different subscriptions–if your opt-out preferences are limited to certain types of e-mails, the opt-out will be so limited.

While you can manage some of your e-mail preferences, please note that you cannot opt out of receiving certain administrative, transactional, or legal messages from Dragonfly which we may send in the course of legitimate business if you are signed up for a User Account and/or use certain features. However, such announcements can be terminated by asking us to close your User Account.